Effective date and scope
Effective date: April 23, 2026. This Privacy Policy applies to VeriCheck Online websites, demos, support channels, and platform services (collectively, the "Services"). It describes how we collect, use, disclose, retain, and protect personal information in connection with business payment processing activities.
Information we collect
Depending on how you use the Services, we may collect:
- Identity and contact data, such as name, business email, phone number, and company information.
- Account and profile data, including role, credentials, and support preferences.
- Transaction and payment workflow data, including payment instructions, authorization records, and related metadata.
- Check and bank-related data submitted through workflows, including captured check image fields and validation outputs.
- Device, usage, and log data, including IP address, browser type, timestamps, and security event data.
- Communication data from support requests, onboarding, and account management interactions.
Sources of information
We collect information directly from you, from authorized users under your organization, from your use of the Services, and from service providers or integration partners that help deliver core platform functions.
How we use information
We use information to:
- Provide, operate, secure, and improve the Services.
- Authenticate users and maintain account access controls.
- Support payment workflows, authorization tracking, compliance, and auditability.
- Detect, prevent, investigate, and respond to fraud, abuse, or other security events.
- Respond to support inquiries and send service-related communications.
- Comply with legal, contractual, and regulatory obligations.
How we disclose information
We do not sell personal information. We may disclose information to vendors and service providers that support hosting, infrastructure, analytics, communications, identity, security, and operational processing on our behalf under contractual confidentiality and security obligations. We may also disclose information when required by law, subpoena, court order, regulatory request, or to establish, exercise, or defend legal claims.
Data retention
We retain personal information for as long as reasonably necessary to provide the Services, maintain security and audit records, satisfy legal and regulatory obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and business need.
Security safeguards
We apply administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure. No system is guaranteed to be 100% secure, but we maintain layered controls and periodic review processes to reduce risk.
Your privacy choices and rights
Depending on your jurisdiction, you may have rights to request access, correction, deletion, portability, restriction, or objection related to certain personal information, and to appeal denied requests where required by law. We may verify identity and authority before responding. To submit a privacy request, contact us using the details below.
Cookies and similar technologies
We and our service providers may use cookies and similar technologies for security, session management, performance, and analytics. Browser settings may allow you to control cookie behavior; however, certain features may not function properly if required cookies are disabled.
International and cross-border processing
If personal information is processed outside your state or country, we implement reasonable contractual and operational safeguards appropriate for the transfer and processing context.
Children's information
The Services are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. Material updates will be reflected by revising the effective date and posting the updated version on this page.
Contact
For privacy questions or rights requests, contact info@vericheckonline.com or call 800-242-6356.